Warranty Policy
Sunpower Solar Energy Solutions is committed to delivering reliable and high-quality products. Our warranty policy covers manufacturing defects in materials and workmanship under normal operating conditions.
Warranty Coverage
Warranty coverage varies by product category and model. The applicable warranty period is specified on the product packaging, invoice, warranty card, or product documentation.
What is Covered
- Manufacturing defects
- Defective components under normal usage
- Performance issues resulting from manufacturing faults
What is Not Covered
- Physical damage or mishandling
- Improper installation
- Unauthorized modifications or repairs
- Damage caused by natural disasters, accidents, fire, flooding, or power surges
- Normal wear and tear
Warranty Claim Process
- Contact our support team with proof of purchase.
- Provide product details and issue description.
- Submit photographs or videos if requested.
- Our technical team will review the claim.
- Approved claims will be repaired, replaced, or serviced as per company policy.
Sunpower reserves the right to inspect products before approving warranty claims.