Shipping & Delivery Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Delivery Timeline

Delivery timelines may vary depending on product availability, destination, transportation conditions, and regional accessibility.

Estimated delivery:

• Metro Cities: 3–7 Business Days
• Tier 2 & Tier 3 Cities: 5–10 Business Days
• Remote Areas: 7–15 Business Days

Shipping Charges

Shipping charges, if applicable, will be communicated during order confirmation or checkout.

Delivery Inspection

Customers are requested to inspect packages upon delivery. Any visible damage should be reported immediately to the delivery partner and our support team.

Delays

Sunpower shall not be held responsible for delays caused by:

• Natural calamities
• Government restrictions
• Transportation disruptions
• Force majeure events